CryptoExchanger Client Personal Data Processing Policy

This Policy describes our methods of collecting, processing and storing users' personal data. We are committed to protecting your data and provide full information on how you can exercise your rights.

1. General provisions

This Personal Data Processing Policy has been drawn up in accordance with the requirements of Federal Law of the Russian Federation No. 152-FZ "On Personal Data" and defines the procedure for processing personal data and the personal data security measures taken by the owner of the cryptoexchanger.by website (hereinafter — the Operator).

By using the website, the User consents to this Policy and to the terms of processing of their personal data.

2. Key definitions

Personal data — any information relating directly or indirectly to a specified or identifiable natural person.

Processing of personal data — any operation performed with personal data, including collection, recording, systematisation, storage, updating, transfer and deletion.

3. Personal data operator

The personal data operator is a legal entity registered in the territory of the Russian Federation which carries out its activities through the cryptoexchanger.by website.

Contact email for personal data enquiries: support@cryptoexchanger.by

4. Personal data that is processed

The Operator may process the following User data:

• name and contact details;
• email address;
• telephone number;
• IP address and technical device data;
• data submitted through feedback forms;
• other information voluntarily provided by the User.

5. Purposes of personal data processing

Personal data is processed in order to:

• provide services and respond to enquiries;
• process user requests;
• comply with the requirements of the legislation of the Russian Federation;
• ensure security and prevent fraud;
• improve the quality of the service.

6. Legal grounds for processing

Personal data is processed on the basis of:

• the consent of the personal data subject;
• the conclusion and performance of contracts;
• the requirements of the applicable legislation of the Russian Federation.

7. Procedure for processing and storing data

The Operator ensures the confidentiality of personal data and takes the organisational and technical measures necessary to protect it against unlawful access, alteration, disclosure or destruction.

The retention period for personal data is determined by the purposes of processing and by the requirements of the legislation of the Russian Federation.

8. Transfer of personal data to third parties

The Operator is entitled to transfer personal data to third parties solely in the following cases:

• where the user has given consent;
• in order to comply with the requirements of the law;
• to partners and contractors involved in the provision of services.

9. Rights of the personal data subject

The User has the right to:

• receive information about the processing of their data;
• demand that their data be updated, blocked or deleted;
• withdraw consent to the processing of personal data.

10. Use of cookies

The website may use cookies and similar technologies for the proper operation of the service, for analytics and to improve usability.

11. Changes to the Policy

The Operator is entitled to make changes to this Policy without prior notice. The current version is always available on the website.

12. Contact information

For questions regarding the processing of personal data, the User may contact: support@cryptoexchanger.by